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FAQ

What payment methods do you accept? TOP

We accept Visa, Master Card, American Express and Discover.  Feel free to also mail us a check, but please know that there will be a $30.00 fee on all returned checks.

Will I be charged Sales Tax? TOP

The Dizzy Dragonfly is a Georgia based business, therefore a tax of 6% will be appliqued to all orders shipped within the state.

Shipping TOP

Shipping rates are calculated upon check out.  Please know, we DO NOT make money off of shipping. We do our best to calculate the exact amount it cost us to get your item to you. If you are local to Cornelia, GA or Locust Grove, GA you will be able to choose local pick-up at checkout.

Orders over $100.00 always ship for free.  We do not ship internationally.

All of our items are made in our smoke-free, pet-free studio!  Orders of in-stock items will ship once payment is received. All other orders typically ship within 1-2 weeks. Please note that during our busy fall/holiday (September- December) season our average shipping time is 3-4 weeks so please plan accordingly.

Sizing TOP

We have found that most children wear a size close to their age.  Many of our Dizzy items run generous in size.  If you are in doubt of what size will be best for your child, please email us your child's measurements and we'll be happy to assist you in choosing the size with the best fit!

Returns & Exchanges TOP

Your satisfaction is very important to us!  We take great pride in the creation of each and every item.  If you are not satisfied with your purchase, please contact us within seven days of receiving your items.  A full refund (minus shipping charges) will be issued for new/unworn items. Items returned after the seven days will be issued a merchandise credit or exchange.

Please note that all SALE items are FINAL SALE.

Privacy TOP

Your privacy is very important to us!  We do not trade, sell or share personal information of individuals that visit our site.

TOP

All Dizzy Dragonfly designs, are the property of The Dizzy Dragonfly, LLC.  We ask that you respectfully not copy, download, print or reproduce our original creations in any matter.


 


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